* Please make sure your email address and order number are correct.
If you bought your product on Amazon, your 17 figure purchase order number canbe found in the confirmation email you received from Amazon. You can also find itin your Amazon account center.
If you purchase RAVPower products from other authorized retailers or distributors(not Amazon), Please contact them directly for specific guidance of the warranty process.
No warranty will be provided for unauthorized reselling.
If you bought your product from RAVPower website, you are already granted with an extended warranty, no extension is needed.